Well, today's the day. I finally can not keep information in any longer about Google Calendar and the problems I and my company are having with it. Google, I know that you're trying hard but it's reached the point now where many people are pointing out the obvious, but it isn't getting fixed. Why don't the basics work? Why do meetings go missing? Why is it so difficult to release builds on a regular basis that have been fully SQA regression tested? Why does my group have to constantly provide this level of support for your product?
Starting today, I will start listing the issues that the company I work for has with Google Calendar in hopes that they get the recognition they need and serve to inform the larger community about the pitfalls of this product. I sincerely hope that this drives improvements to this foundational tool used by millions of people around the globe.
Here's an email message I got from one of my colleagues yesterday that I now have to deal with (names are hidden to protect the identity of individuals):
"Hi B,
John came to me today to report a problem Tom was
having with gCal. Tom was upset again, and reported that his
manager was either implying or directly saying he was not being
productive. John explained that Tom had a big mess on his
hands trying to manage a recurring meeting that was extended through
2010, but had a number of conflicts.
Although I did not speak with Tom today, it sounds like his manager is going to want
to speak directly to Christine (the responsible manager) pretty soon. I'm not sure when that will
happen, but it doesn't seem like a matter of "if" as much "when".
I just wanted to give you a heads up since I will be out next week."
Why? Why, why, why Google has my job been reduced to running constant interference for your product?
Wednesday, February 24, 2010
The start of the painful journey...Google Calendar and Google Apps
Labels:
calendar,
calendaring,
GAPE,
gcal,
google,
google apps,
google calendar,
google enterprise apps
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