More ghosts and unable to do their job

Here's another goodie that came across my desk that I have to deal with. This woman was frustrated to the point of tears...


Hello [ME],

Firstly, Thank you for the assistance that you're about to provide. I've been dealing with these types of issues for months now and would really like to do my job where the mistakes are because I made them.

There are 3 areas to take a look at.

1. Google Calendar - Anytime that I have proposed a meeting, changed something in a proposal, whatever, I almost always get the "oops" error message, I refresh and it seems to keep whatever I have done with that proposal.

Yesterday - For the first time in a long time, I had a proposal that I created on Jan. 7th on my Director's calendar on 3/1 and 3/2 for a new scientist offsite ...GONE! I called the help desk immediately after I re-proposed the offsite (to ensure that the senior staff has it on their calendars).

These glitches fosters my not trusting this program which is a problem, because I am a heavy user and 3 large conference room designate (here in B-42)

I would be grateful if these functions were dependable by;

1. Keeping the proposals on the calendars (issues in the past with drop proposals from other creators in the conference rooms I manage)

2. I didn't get an error message that really has no meaning to me but happens almost every time through out the day.

3. Gave the public a chance to see availability on conference rooms and who the creator is (42-1C, D &E) and on another area (42-3Q & 42-3L) can see availability but can not book